Player Wellbeing First

score808 Responsible Gaming — Play Smart, Stay in Control

At score808, having fun should never come at a cost to your wellbeing. Our Responsible Gaming programme gives every Filipino player the tools and information needed to keep betting and casino-style games enjoyable, safe, and within healthy limits. Whether you need to set a deposit cap, take a break, or just learn more about your own habits, we are here to support you every step of the way.

Deposit Limits Time Controls Self-Exclusion Philippines

Tools That Keep You in the Driver's Seat

score808 gives every registered player direct access to a set of practical self-management tools. Use them at any time — no waiting period, no complicated process — straight from your account settings.

Deposit Limits

Set a daily, weekly, or monthly cap on how much you deposit into your score808 account. Once the limit is reached, no further deposits are accepted until the period resets. Lowering a limit takes effect immediately, while raising one requires a 24-hour cooling period to ensure the change is intentional. This is one of the most effective ways to keep your spending predictable and within your personal budget. You can review and adjust your limits at any time from your account dashboard.

Session Time Reminders

Long sessions can sneak up on you, especially when you are caught up in a live sports match or a fast-paced casino-style game. Session reminders let you choose an interval — 30, 60, or 90 minutes — after which the platform sends a clear on-screen alert to check in with yourself. You can review your session stats, take a break, or continue playing with full awareness. Staying time-conscious is a simple habit that makes a big difference over the long run. Configure your preferred interval directly from the settings menu.

Take a Break

If you feel like you need a short step away, the Take a Break feature lets you temporarily suspend your account for a fixed period — 24 hours, 48 hours, one week, or one month. During a break, you cannot log in, place bets, or access casino-style games on the platform. Your account balance and history are preserved and ready when your break ends. This is ideal for moments when you want to pause without committing to a longer exclusion. Activate it instantly with a single tap in your account settings.

Self-Exclusion

For players who need a longer or more definitive break, self-exclusion lets you close access to your score808 account for a minimum of six months or permanently. During this period, we will also do our best to prevent you from opening a new account under the same details. Self-exclusion is a serious commitment and cannot be reversed during the chosen timeframe, so we encourage you to think it through or speak with our support team before activating it. Your financial balance will be returned to you upon request following the exclusion period. We handle every self-exclusion request with full confidentiality and respect.

Activity History

Transparency about your own behaviour is a cornerstone of responsible gaming. Your account dashboard shows a full history of your bets, game sessions, deposit amounts, and withdrawal requests so you can see exactly how you are engaging with the platform. Reviewing your activity regularly helps you spot patterns early — before they become problems. We encourage all players to check their history at least once a month as a healthy habit. Detailed filters let you sort by date range, game type, or transaction size for a clearer picture.

Reality Check Prompts

Reality check prompts are periodic messages that appear during a gaming session to remind you how long you have been playing and how your balance has changed since you started. These brief pop-ups are not interruptions — they are friendly nudges designed to keep you grounded and in control of your experience. You can customise the frequency of these prompts in your account settings to match the level of awareness that works best for you. Each prompt gives you the option to end the session or continue with full knowledge of your current position.

Recognise the Signs — Early Action Matters

Problem gambling can develop gradually and is not always easy to recognise in yourself. Below are some common warning signs to watch out for. If any of these feel familiar, reaching out early is the smartest move you can make.

  • Spending more money on betting or casino-style games than you originally planned, or chasing losses by placing bigger bets to try to win back what you have lost.
  • Feeling restless, irritable, or anxious when you are not able to play, or using gaming as a way to escape stress, anxiety, or personal problems.
  • Borrowing money, selling personal items, or neglecting bills and financial responsibilities in order to fund your betting or gaming activity.
  • Hiding your gaming habits from family and friends, or feeling guilty or ashamed about how much time or money you spend on betting platforms.
  • Repeatedly trying to cut back on your gaming without success, or finding that you need to bet larger amounts to get the same level of excitement.
  • Neglecting work, school, family responsibilities, or social activities because of the time spent gaming or thinking about gaming.
  • Continuing to gamble even after serious negative consequences — financial, emotional, or relationship-related — have already occurred as a result of your gambling.

Where to Get Help in the Philippines

If you or someone you care about is struggling with gambling-related problems, professional support is available in the Philippines. The Department of Health's mental health hotline and various community-based counselling services can provide confidential guidance and referrals free of charge. Local social welfare offices in your city or municipality can also connect you with trained counsellors who understand problem gambling. You do not need to face this alone — speaking to a professional is a sign of strength, not weakness. Seeking help early dramatically improves outcomes, and many people go on to enjoy entertainment activities healthily once they have the right support in place.

You can also contact the score808 support team directly at any time to activate any of the responsible gaming tools listed on this page, or simply to talk through your options. We take every request seriously and will handle your situation with full confidentiality and respect. Our team is available around the clock and will never judge you for reaching out.

Our Commitment to Filipino Players

Responsible gaming is not a checkbox for score808 — it is built into the fabric of how we operate. Here is what that means in practice for every player on the platform.

Age Verification

score808 strictly enforces a minimum age of 21 for all players, in compliance with Philippine gaming regulations. Every account undergoes identity verification before real-money activity is permitted. We use document checks and cross-referencing to ensure that underage individuals cannot access betting or casino-style features. If we suspect that an account is being used by a minor, we suspend it immediately pending a full review. Protecting young people from gambling harm is a non-negotiable part of how we run this platform.

Confidential Support

When you reach out to us about a responsible gaming concern, your privacy is fully protected. Information about your self-exclusion, deposit limits, or counselling referrals is never shared with third parties without your explicit consent. Our support agents are trained specifically to handle sensitive situations with empathy and professionalism. We will never use your responsible gaming activity to market other products to you or penalise your account in any way. Your trust is the foundation of our relationship with you.

Ongoing Platform Monitoring

Our internal compliance team monitors platform-wide patterns to identify accounts that may be showing signs of problem gambling behaviour. When patterns such as rapid loss-chasing or unusually long sessions are detected, our team may proactively reach out to the player with information about available tools. This does not mean your account is at risk — it simply means we are paying attention and care about your long-term experience. Players who receive such a check-in are always free to decline further contact. We believe proactive care is far better than waiting until a problem becomes serious.

Responsible Promotions

We design our bonus and rewards structures so they never pressure players into spending beyond their means. Wagering requirements are clearly disclosed, and we do not send unsolicited bonus offers to players who have active responsible gaming restrictions on their accounts. Our Rewards programme is built around celebrating consistent, healthy play — not exploiting impulsive behaviour. If a promotion is not right for you at a given time, you can opt out at any point without affecting your account standing. We want every incentive on this platform to feel like a benefit, never a trap.

Responsible Gaming — Common Questions

Quick answers to the questions Filipino players ask most often about staying in control on score808.

Log in to your account and navigate to the Responsible Gaming section within your account settings. From there, select Deposit Limits and choose your preferred period — daily, weekly, or monthly. Enter the amount you are comfortable with and confirm the change. Reductions take effect immediately, while any increase requires a 24-hour review period before it becomes active. You will receive a confirmation notification once your new limit is in place.

No. Self-exclusion is a firm commitment and cannot be reversed during the period you have chosen, whether that is six months, one year, or permanent. This is by design — the purpose of self-exclusion is to give you a guaranteed period of protection when you need it most. If you have chosen a fixed-term exclusion, your access will be automatically reviewed when the period ends and you will be contacted before reinstatement. For permanent exclusion, the restriction remains in place indefinitely and no reinstatement process is available.

Your account balance is fully preserved during a Take a Break period. You will not be able to log in, place bets, or access any gaming features, but your funds are safe and remain in your account. When your chosen break period ends, you can log back in and your balance will be exactly as you left it. If you wish to withdraw your funds during a break, please contact our support team and they will process the request for you. No charges or deductions are applied to accounts during a break period.

Yes. All players must be at least 21 years of age to register and play on score808, in line with Philippine gaming regulations. Age is verified during the account registration process using government-issued identification. Any account found to belong to a person under 21 will be immediately suspended and any funds returned. We take underage gambling extremely seriously and have zero tolerance for attempts to circumvent our age verification process. If you believe a minor has accessed a gambling platform, please contact our support team immediately.

The Department of Health operates a mental health support hotline that can provide referrals to counsellors experienced in problem gambling. Many local government units in the Philippines also offer community-based social services that include gambling support programmes. National and regional social welfare agencies can connect you with free or low-cost counselling if you are facing financial difficulty related to gambling. In addition, peer support groups exist in major cities like Manila, Cebu, and Davao. Our support team can provide further guidance on finding the right resource for your specific situation and location.

Ready to Play — on Your Own Terms?

Responsible gaming is built into everything we do at score808. Set your limits, check your activity, and enjoy sports betting and casino-style entertainment with confidence. If you have questions, our FAQ page has quick answers, or you can log in to manage your settings right now.